Incident with Payment PROCESOS MC PE

Incident Report for PayU Latam Status

Resolved

Dear Customer,



Since 17:20 hs. GMT - 5 the problem has been solved,PROCESOS MC in PERU for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Posted Oct 30, 2025 - 21:27 GMT-05:00

Investigating

Dear Customer



Since 18:20 GMT - 5 we are experiencing problems with PROCESOS MC in PERU for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Posted Oct 30, 2025 - 19:05 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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