Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com service. This will impact API integration only.
If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action.
If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.
We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity
If you have any question regarding this update, contact our team on netsec.latam@rapyd.net
Since 17:20 hs. GMT - 5 the problem has been solved,PROCESOS MC in PERU for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Posted Oct 30, 2025 - 21:27 GMT-05:00
Investigating
Dear Customer
Since 18:20 GMT - 5 we are experiencing problems with PROCESOS MC in PERU for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.
