Degradation with Payment ACH PSE - NEQUI COLOMBIA
Incident Report for PayU Latam Status
Resolved
This incident has been resolved.
Posted Dec 22, 2022 - 20:01 GMT-05:00
Investigating
Dear Customer



We are having problems with ACH PSE - NEQUI in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causin
Posted Dec 22, 2022 - 18:57 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).
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