PayU Platform Scheduled Maintenance

Scheduled for Sep 17, 23:59 GMT-05:00  -  Sep 18, 01:59 GMT-05:00

Scheduled

Dear customer;

PayU LATAM, as part of the process of continuous improvement of our platform, we have scheduled a MAINTENANCE WINDOW that may affect transactional processing, this window will have a duration of 2 hours, TRANSACTIONAL Degradation will be presented for 1 Hour, our Operations team will be monitoring the platform during the maintenance

Maintenance Description: Update of an infrastructure component of our PayU platform
Impact to Adidas: Outage of PayU environment
Date: 17/09/2026
Maintenance Duration: 2 hours
Affectation Time: 1 Hour
Start time: 17/09/2026 23:59 UTC-5 (Colombia’s time)
Finish time: 18/09/2026 01:59 UTC-5 (Colombia’s time)
Countries affected: Latam
Payment network affected: PayU Platform

We will be informing you via email if there is any change during the maintenance.

Thank you,
PayU customer service.
Posted Sep 14, 2026 - 23:16 GMT-05:00
This scheduled maintenance affects: PayU (PayU Secure, PayU Web Checkout).