Incident with Payment PSE Colombia
Incident Report for PayU Latam Status
Resolved
Dear Customer,



The incident has been resolved, PSE in Colombia for the PayU platform is operating.



Sincerely,
PayU customer service.
Posted Aug 01, 2022 - 13:08 GMT-05:00
Update
We are continuing to investigate this issue.
Posted Aug 01, 2022 - 08:46 GMT-05:00
Investigating
Dear Customer



Since 08:20 GMT - 5 we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Posted Aug 01, 2022 - 08:39 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).
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