Degradation with Payment IZIPAY in PERU

Incident Report for PayU Latam Status

Resolved

Dear Customer,



Since 15:05 GMT -5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Posted Jul 29, 2025 - 15:19 GMT-05:00

Investigating

Dear Customer



Since 14:50 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted Jul 29, 2025 - 14:59 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
← Current Status Powered by Atlassian Statuspage