Degradation with Payment PAGO EFECTIVO in PERU

Incident Report for PayU Latam Status

Investigating

Dear Customer

Since October 29, 2026 at 15:57:00 UTC -5 (Colombia's time) we are having problems with PAGO EFECTIVO in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

All details in: https://status.paysafe.com/

Sincerely,
PayU customer service.

Posted Oct 30, 2026 - 03:58 GMT-05:00

This incident affects: Perú Payment Processing (Pago Efectivo).