Degradation with Payment NIUBIZ -PERÚ

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since the 15:20 GMT-5 the problem has been solved, NIUBIZ in Perú for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.

Posted Jan 10, 2022 - 15:55 GMT-05:00

Investigating

Dear Customer

Since 15:15 GMT -5 we are experiencing problems with NIUBIZ in Perú for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Jan 10, 2022 - 15:25 GMT-05:00

This incident affected: Perú Payment Processing (Niubiz (Visanet) Visa, Niubiz (Visanet) Mastercard).