We have a certificate change!
Dear customer,
Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com service. This will impact API integration only.
If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action. If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.
We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity
If you have any question regarding this update, contact our team on netsec.latam@rapyd.net
Incident with Payment Network BANCOMER - MÉXICO
Resolved
Since 08:20 GMT -5 , BANCOMER has solved the problems for VISA and Mastercard credit cards for PayU platform in México, the system is now operating normally.
Estimado cliente;
Desde las 08:20 GMT -5, BANCOMER ha resuelto los problemas para tarjetas VISA y Mastercard en México para la plataforma PayU; el sistema funciona con normalidad.
Payment Network Providers - México Payment Processing
Investigating
Since 07:40 GMT -5 we are experiencing problems with the payment network BANCOMER in MÉXICO for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. All transactions sent via this payment network are being marked with error for MASTERCARD and VISA Credit Cards.
Estimado Cliente
Desde las 07:40 GMT -5 estamos teniendo problemas con el medio de pago BANCOMER en MÉXICO para la plataforma PAYU . Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Todas las transacciones enviadas a través de este medio de pago están presentando errores para las tarjetas de crédito MASTERCARD y VISA.