Since the 18:21 GMT -5 the problem has been solved, FISERV in ARGENTINA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Posted Dec 13, 2024 - 18:55 GMT-05:00
Investigating
Dear Customer
Since 17:10 GMT -5 we are having problems with FISERV in Argentina for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Posted Dec 13, 2024 - 17:52 GMT-05:00
This incident affected: Argentina Payment Processing (Fiserv (First Data) Mastercard, Fiserv (First Data) Cabal, Fiserv (First Data) Visa).