Degradation with Payment IZIPAY in Perú

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since 1:18 hs. the problem has been solved, IZIPAY in Perú for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.

Sincerely,
PayU customer service.

Posted May 30, 2025 - 02:34 GMT-05:00

Investigating

Dear Customer

Since 20:30 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION and NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

Posted May 29, 2025 - 20:55 GMT-05:00

This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).