Incident with Payment Network REDEBAN - COLOMBIA

Incident Report for PayU Latam Status

Resolved

Dear Customer,

The incident has been resolved, REDEBAN in COLOMBIA for the PayU platform is operating normally.

Sincerely,
PayU customer servic

Posted Oct 07, 2021 - 16:03 GMT-05:00

Update

We are continuing to investigate this issue.

Posted Oct 07, 2021 - 15:49 GMT-05:00

Investigating

Dear Customer

Since 15:32 GMT-5 we are experiencing problems with the payment network REDEBAN in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.

Sincerely
Customer Service PayU.

Posted Oct 07, 2021 - 15:32 GMT-05:00

This incident affected: Colombia Payment Processing (Redeban Visa, Redeban Mastercard).