Degradation with Payment IZIPAY PERU
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 14:33 GMT - 5 the problem has been solved, IZIPAY in PERU for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Apr 24, 2024 - 14:45 GMT-05:00
Investigating
Dear Customer



Since 14:03 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted Apr 24, 2024 - 14:15 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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