Degradation with Payment CREDIBANCO COLOMBIA

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since 19:44 the incident has been resolved, CREDIBANCO in Colombia for the PayU platform is operating.

Sincerely,
PayU customer service.
Posted Nov 16, 2021 - 20:20 GMT-05:00

Investigating

Dear Customer



Since 18:20 GMT - 5 we are experiencing problems with CREDIBANCO in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.


Sincerely,
PayU customer service
Posted Nov 16, 2021 - 18:50 GMT-05:00
This incident affected: Colombia Payment Processing (Credibanco Visa, Credibanco Mastercard).
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