Degradation with Payment Network MOVII

Incident Report for PayU Latam Status

Resolved

Dear Customer,



Since the 22:06 the problem has been solved, MOVII in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Nov 11, 2022 - 22:51 GMT-05:00

Investigating

Dear Customer,

We have identified an Issue in our platform that is causing a degradation with MOVII in Colombia, our Support Team is working on a solution.


A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.
Posted Nov 11, 2022 - 14:18 GMT-05:00
This incident affected: Colombia Payment Processing (Movii Visa, Movii Mastercard).