Degradation with Payment FISERV ARGENTINA
Incident Report for PayU Latam Status
Resolved
This incident has been resolved.
Posted Sep 05, 2023 - 12:00 GMT-05:00
Update
Dear Customer,


Since the 10:12 (GMT -5) the problem has been solved, FISERV in ARGENTINA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Posted Sep 05, 2023 - 11:00 GMT-05:00
Investigating
Dear Customer



Since 07:30 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Posted Sep 05, 2023 - 08:17 GMT-05:00
This incident affected: Argentina Payment Processing (Fiserv (First Data) Mastercard, Fiserv (First Data) Cabal, Fiserv (First Data) Visa).