Degradation with Payment Method: FISERV in Argentina
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 11:00 the problem has been solved, FISERV in ARGENTINA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Sep 04, 2023 - 11:27 GMT-05:00
Investigating
Dear Customer



Since 07:47 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Posted Sep 04, 2023 - 08:08 GMT-05:00
This incident affected: Argentina Payment Processing (Fiserv (First Data) Mastercard, Fiserv (First Data) Cabal, Fiserv (First Data) Visa).