Status: PayU Latam

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
100.0 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.99 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
99.98 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.99 % uptime
Today
Prisma Naranja Operational
90 days ago
99.99 % uptime
Today
Prisma Visa Operational
90 days ago
99.99 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.98 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.9 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.94 % uptime
Today
Credibanco Visa Operational
90 days ago
99.95 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.95 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.96 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.99 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
99.98 % uptime
Today
Fiserv Visa Operational
90 days ago
99.98 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.97 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.96 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.96 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.96 % uptime
Today
Pago Efectivo Operational
90 days ago
99.98 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ACH-PSE Scheduled Maintenance Aug 23, 2025 21:00 - Aug 24, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 Hours
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Posted on Jul 31, 2025 - 03:24 GMT-05:00

PSE Scheduled Maintenance Aug 26, 2025 22:00 - Aug 27, 2025 00:00 GMT-05:00

Dear customer,

The payment processing Network in Colombia, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Aug 15, 2025 - 13:12 GMT-05:00

PSE Scheduled Maintenance Aug 30, 2025 22:00 - Aug 31, 2025 02:00 GMT-05:00

Dear customer,

The payment processing Network in Colombia, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 4 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Aug 15, 2025 - 13:15 GMT-05:00
Aug 19, 2025
PAYU - CREDIBANCO SANDBOX in Colombia Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 16:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 15:00 GMT-05:00
Scheduled - Dear Customer

As part of the process of continuous improvement of our platform, we have scheduled a maintenance window on the Credibanco Sandbox service in Colombia

Intermittence Duration: 1 Hour
Expected behaviour: degradation of credibanco sandbox service during 30 minutes

Sincerely,
PayU customer service.
Aug 15, 15:00 GMT-05:00
Aug 18, 2025
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 12, 20:46 GMT-05:00
Aug 17, 2025

No incidents reported.

Aug 16, 2025
Degradation with Payment PRISMA in ARGENTINA
Resolved - Dear Customer,



Since 10:39 GMT-5. the problem has been solved,PRISMA in ARGENTINA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Aug 16, 10:45 GMT-05:00
Investigating - Dear Customer



Since 10:17 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Aug 16, 10:30 GMT-05:00
Aug 15, 2025

No incidents reported.

Aug 14, 2025
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 23:59 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 hours
Affectation Time: 1 hour
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Aug 11, 11:05 GMT-05:00
Aug 13, 2025
Degradation with Payment NIUBIZ in PERU
Resolved - Dear Customer,



Since 16:00 GMT -5. the problem has been solved, NIUBIZ in PERU for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Aug 13, 16:25 GMT-05:00
Investigating - Dear Customer



Since 15:15 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Aug 13, 15:27 GMT-05:00
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025
ACH-PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 Hours
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Jul 29, 01:05 GMT-05:00
Aug 9, 2025
Degradation with Payment FISERV in MEXICO
Resolved - Dear Customer,



Since 02:35 GMT - 5 the problem has been solved, FISERV in MEXICO for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Aug 9, 02:40 GMT-05:00
Investigating - Dear Customer



Since 02:20 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Aug 9, 02:35 GMT-05:00
Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Degradation with Payment CREDIBANCO Colombia
Resolved - Dear Customer,



Since 13:40 hs. the problem has been solved, CREDIBANCO in Colombia for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Aug 6, 15:08 GMT-05:00
Investigating - Dear Customer

Since 11:50 GMT - 5 we are having problems with CREDIBANCO in Colombia for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION and NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.
Aug 6, 12:06 GMT-05:00
Degradation with Payment PSE AND PSE_AVANZA COLOMBIA with Bancolombia
Resolved - Dear Customer,

The problem has been solved,PSE AND PSE_AVANZA with Bancolombia in COLOMBIA for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.
Aug 6, 12:50 GMT-05:00
Investigating - Dear Customer

We are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased because of problems with bancolombia, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.
Aug 6, 12:28 GMT-05:00
Aug 5, 2025
Degradation with Payment FISERV in MEXICO and ARGENTINA
Resolved - Dear Customer,



Since 22:30 GMT - 5. the problem has been solved, FISERV in MEXICO and ARGENTINA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Aug 5, 22:50 GMT-05:00
Update - We are continuing to investigate this issue.
Aug 5, 22:09 GMT-05:00
Investigating - Dear Customer



Since 21:22 GMT - 5 we are having problems with FISERV in MEXICO and ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Aug 5, 22:04 GMT-05:00
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