Status: PayU Latam
AMEX Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 2025 - 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina, México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.

Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Sep 17, 2025 22:00 - Sep 18, 2025 05:00 GMT-05:00
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
99.99 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
99.94 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Under Maintenance
90 days ago
99.99 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
99.98 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Under Maintenance
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.97 % uptime
Today
Prisma Naranja Operational
90 days ago
99.97 % uptime
Today
Prisma Visa Operational
90 days ago
99.97 % uptime
Today
Brasil Payment Processing Operational
90 days ago
99.99 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
99.98 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.98 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.91 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.89 % uptime
Today
Credibanco Visa Operational
90 days ago
99.95 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.95 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.9 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Under Maintenance
90 days ago
99.98 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Under Maintenance
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
99.94 % uptime
Today
Fiserv Visa Operational
90 days ago
99.94 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.98 % uptime
Today
Pago Efectivo Operational
90 days ago
99.98 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PAYU platform Scheduled Maintenance Sep 17, 2025 23:59 - Sep 18, 2025 01:59 GMT-05:00

Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration:
Duration: 2 Hours
Affectation Time: 1 Hour
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Sep 15, 2025 - 09:33 GMT-05:00

AMEX Scheduled Maintenance Sep 18, 2025 22:00 - Sep 19, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 05, 2025 - 15:20 GMT-05:00

PSE - ACH Scheduled Maintenance Sep 20, 2025 21:00 - Sep 21, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Colombia, ACH - PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 8 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Aug 29, 2025 - 11:28 GMT-05:00

AMEX Scheduled Maintenance Sep 21, 2025 22:00 - Sep 22, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 05, 2025 - 13:07 GMT-05:00

AMEX Scheduled Maintenance Sep 23, 2025 22:00 - Sep 24, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 06, 2025 - 00:18 GMT-05:00

AMEX Scheduled Maintenance Sep 24, 2025 22:00 - Sep 25, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 06, 2025 - 00:11 GMT-05:00

AMEX Scheduled Maintenance Sep 28, 2025 22:00 - Sep 29, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 16, 2025 - 02:22 GMT-05:00

AMEX Scheduled Maintenance Sep 29, 2025 22:00 - Sep 30, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 16, 2025 - 02:14 GMT-05:00

AMEX Scheduled Maintenance Sep 30, 2025 22:00 - Oct 1, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Sep 17, 2025 - 13:30 GMT-05:00
Sep 17, 2025
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 hours
Affectation Time: 1 hour
Expected behaviour:Possible unavailability of service SandBox Web Backoffice, Web Checkout


Sincerely,
PayU customer service.
Sep 15, 09:29 GMT-05:00
Degradation with Payment REDECARD in BRASIL
Resolved - Dear Customer,



Since 19:13 hs. the problem has been solved, REDECARD in BRASIL for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Sep 17, 19:28 GMT-05:00
Investigating - Dear Customer



Since 17:30 GMT - 5 we are having problems with REDECARD in BRASIL for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 17, 18:24 GMT-05:00
Sep 16, 2025

No incidents reported.

Sep 15, 2025
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 23:14 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:59 GMT-05:00
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 18:49 GMT-05:00
Scheduled - Dear Customer


The payment processing Network in Colombia, Credibanco, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration:15 minutes
Affectation Time: 10 minutes
Expected behaviour: Unavailability of service


Sincerely,
PayU customer service.
Sep 15, 23:59 GMT-05:00
Degradation with Payment PSE AND PSE_AVANZA COLOMBIA
Resolved - Dear Customer,



Since 16:18 hs. GMT - 5 the problem has been solved,PSE AND PSE_AVANZA in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Sep 15, 18:42 GMT-05:00
Investigating - Dear Customer



Since 15:30 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 15, 15:42 GMT-05:00
Sep 14, 2025
PSE - ACH Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 00:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 29, 08:12 GMT-05:00
Sep 13, 2025
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Degradation with Payment CREDIBANCO in COLOMBIA
Resolved - Dear Customer,



Since 23:04 GMT-5. the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Sep 10, 23:13 GMT-05:00
Investigating - Dear Customer



Since 22:40 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 10, 23:01 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 29, 11:43 GMT-05:00
Degradation with Payment IZIPAY in PERU
Resolved - Dear Customer,



Since 23:40 GMT-5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Sep 10, 00:35 GMT-05:00
Investigating - Dear Customer



Since 23:00 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 9, 23:32 GMT-05:00
Sep 9, 2025
Incident with Payment Network Credibanco
Resolved - Dear Customer

Since 08:15 GMT-5 the incident has been resolved, the payment network processes without problems

Sincerely,
Customer Service PayU.



Estimado Cliente

Desde las 08:15 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad

Cordialmente,
Servicio al cliente PayU
Sep 9, 08:47 GMT-05:00
Investigating - Dear Customer,

Since 07:22 GMT-5 we are experiencing problems with the payment network Credibanco in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.

Sincerely,
Customer Service PayU.


Estimado cliente,

Desde las 07:22 GMT-5 estamos teniendo problemas con el medio de pago Credibanco en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.

Cordialmente,
Servicio al cliente PayU
Sep 9, 08:08 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Sep 5, 23:58 GMT-05:00
Sep 8, 2025
Degradation with Payment PRISMA in ARGENTINA
Resolved - Dear Customer,



Since 23:00 GMT - 5 the problem has been solved, PRISMA in ARGENTINA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Sep 8, 23:11 GMT-05:00
Investigating - Dear Customer


Since 21:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing eclined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 8, 21:56 GMT-05:00
Sep 7, 2025
PSE - ACH Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 00:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 4 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 29, 08:15 GMT-05:00
Sep 6, 2025
Sep 5, 2025
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Sep 2, 11:48 GMT-05:00
Sep 4, 2025
Degradation with Payment CREDIBANCO in COLOMBIA
Resolved - Dear Customer,



Since the 16:05 GMT - 5 the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Sep 4, 16:19 GMT-05:00
Investigating - Dear Customer



We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Sep 2, 07:06 GMT-05:00
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Sep 2, 11:47 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 02:29 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 23:59 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours and 30 minutes
Affectation Time: 1 Hour and 30 minutes
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Aug 29, 08:21 GMT-05:00
Sep 3, 2025
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 GMT-05:00
Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:

Duration: 2 hours
Affectation Time: 1 hour
Expected behaviour: Possible unavailability of service SandBox Web Backoffice, Web Checkout


Sincerely,
PayU customer service.
Aug 29, 08:41 GMT-05:00
REDEBAN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 03:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 30 minutes.
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 27, 15:19 GMT-05:00
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