Since 06:00 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 20, 2024 - 06:36 GMT-05:00
PayU
?
Operational
90 days ago
99.99
% uptime
Today
PayU Secure
?
Operational
90 days ago
100.0
% uptime
Today
PayU Payments API
?
Operational
90 days ago
100.0
% uptime
Today
PayU Reports API
?
Operational
90 days ago
100.0
% uptime
Today
PayU Web Checkout
?
Operational
90 days ago
100.0
% uptime
Today
PayU Web Service Cash Payments
?
Operational
90 days ago
100.0
% uptime
Today
PayU Gateway
?
Operational
90 days ago
100.0
% uptime
Today
PayU - Notifications Service
Operational
90 days ago
99.98
% uptime
Today
PayU - SANDBOX
?
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Merchant Panel
?
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Payments API
?
Operational
SANDBOX Web Checkout
?
Operational
Payu Merchant Panel
Operational
Payu Merchant Panel
?
Operational
Sales Report Disputes
Operational
Financial balance
Operational
Withholding certificate
Operational
Collection Transfers (customized)
Operational
Get paid with Payu
Operational
Access (login)
Operational
General Reporting
Operational
Argentina Payment Processing
Operational
90 days ago
99.99
% uptime
Today
Fiserv (First Data) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Fiserv (First Data) Cabal
Operational
90 days ago
100.0
% uptime
Today
Fiserv (First Data) Visa
Operational
90 days ago
100.0
% uptime
Today
NPS Visa
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
NPS Cabal
Operational
90 days ago
100.0
% uptime
Today
Rapipago
Operational
90 days ago
100.0
% uptime
Today
Pago Facil
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
Prisma Mastercard
Operational
90 days ago
99.97
% uptime
Today
Prisma Naranja
Operational
90 days ago
99.97
% uptime
Today
Prisma Visa
Operational
90 days ago
99.97
% uptime
Today
Brasil Payment Processing
Operational
90 days ago
100.0
% uptime
Today
Brasil Payment Processing
?
Operational
Itau Boleto bancario
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Visa
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
Cielo Visa
Operational
90 days ago
100.0
% uptime
Today
Cielo Mastercard
Operational
90 days ago
100.0
% uptime
Today
PIX
Operational
90 days ago
100.0
% uptime
Today
Chile Payment Processing
Operational
90 days ago
99.92
% uptime
Today
Chile Payment Processing
?
Operational
Transbank Crédito Visa
Operational
90 days ago
99.98
% uptime
Today
Transbank Crédito Amex
Operational
90 days ago
99.98
% uptime
Today
Transbank Crédito Mastercard
Operational
90 days ago
99.98
% uptime
Today
Transbank Crédito Diners
Operational
90 days ago
99.98
% uptime
Today
Transbank Debito (Red Compra)
Operational
90 days ago
99.98
% uptime
Today
Klap (Multicaja)
Operational
90 days ago
99.59
% uptime
Today
Colombia Payment Processing
Partial Outage
90 days ago
99.94
% uptime
Today
Colombia Payment Processing
?
Operational
ACH-PSE
Operational
90 days ago
99.91
% uptime
Today
Credibanco Visa
Partial Outage
90 days ago
99.71
% uptime
Today
Credibanco Mastercard
Partial Outage
90 days ago
99.71
% uptime
Today
Redeban Visa
Operational
90 days ago
99.97
% uptime
Today
Redeban Mastercard
Operational
90 days ago
99.97
% uptime
Today
Redeban Amex
Operational
90 days ago
100.0
% uptime
Today
Redeban Diners
Operational
90 days ago
100.0
% uptime
Today
Davivienda Mastercard
Operational
90 days ago
100.0
% uptime
Today
Davivienda Visa
Operational
90 days ago
100.0
% uptime
Today
SuRed
Operational
90 days ago
100.0
% uptime
Today
Efecty
Operational
90 days ago
99.99
% uptime
Today
Movii Visa
Operational
90 days ago
100.0
% uptime
Today
Movii Mastercard
Operational
90 days ago
100.0
% uptime
Today
PSE AVANZA
Operational
90 days ago
99.93
% uptime
Today
Costa Rica Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
El Salvador Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Guatemala Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Honduras Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
México Payment Processing
Operational
90 days ago
99.99
% uptime
Today
México Payment Processing
?
Operational
BBVA (Bancomer) Mastercard
Operational
90 days ago
99.99
% uptime
Today
BBVA (Bancomer) Visa
Operational
90 days ago
99.99
% uptime
Today
Banorte Mastercard
Operational
90 days ago
100.0
% uptime
Today
Banorte Visa
Operational
90 days ago
100.0
% uptime
Today
SPEI
Operational
90 days ago
99.98
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
OXXO
Operational
90 days ago
100.0
% uptime
Today
Perú Payment Processing
Operational
90 days ago
99.99
% uptime
Today
Niubiz (Visanet) Visa
Operational
90 days ago
99.99
% uptime
Today
Niubiz (Visanet) Mastercard
Operational
90 days ago
99.99
% uptime
Today
Izipay (Procesos MC) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Amex
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Visa
Operational
90 days ago
100.0
% uptime
Today
Pago Efectivo
Operational
90 days ago
100.0
% uptime
Today
Partners
Operational
Perú Payment Processing
?
Operational
Argentina Payment Processing
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Nov 19, 00:45 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:15 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 3o Minutes Expected behaviour: Unavailability of service / degradation of service.
Sincerely, PayU customer service.
Nov 18, 17:38 GMT-05:00
Since the 22:40 the problem has been solved,BBVA (Bancomer) Mastercard in MEXICO for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 16, 22:50 GMT-05:00
Investigating -
Dear Customer
Since 22:00 GMT - 5 we are having problems with BBVA (Bancomer) MASTERCARD in MEXICO for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 16, 22:27 GMT-05:00
Since the 20:55 GMT - 5 the problem has been solved, TRANSBANK in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 15, 21:31 GMT-05:00
Investigating -
Dear Customer
Since 19:30 GMT - 5 we are having problems with TRANSBANK in Chile for PayU platform. Declined transactions increased with response codes like INVALID_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 15, 20:38 GMT-05:00
Since the 07:03 GMT - 5 the problem has been solved, TRANSBANK in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 15, 11:54 GMT-05:00
Investigating -
Dear Customer
Since 11:32 GMT - 5 we are having problems with TRANSBANK in Chile for PayU platform. Declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 14, 11:45 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 14, 01:59 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:59 GMT-05:00
Scheduled -
Dear Customer
As part of the process of continuous improvement of our platform, we have scheduled a maintenance window on our Web Checkout with the following characteristics:
Since the 19:47 GMT - 5 the problem has been solved, TRANSBANK in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 13, 21:42 GMT-05:00
Investigating -
Dear Customer
Since 09:00 GMT - 5 we are having problems with TRANSBANK in CHILE for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 13, 09:06 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 13, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in CHILE, KLAP, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time posibly could be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 3 Hours Expected behaviour: Degradation of service
Sincerely, PayU customer service.
Nov 12, 00:25 GMT-05:00
Since the 07:25 the problem has been solved, KLAP in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 12, 07:43 GMT-05:00
Identified -
Dear Customer
Since 07:22 GMT -5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 12, 07:23 GMT-05:00
Since the 11:21 the problem has been solved, ACH-PSE and PSE AVANZA in COLOMBIA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Nov 11, 11:32 GMT-05:00
Monitoring -
Dear Customer
Since 11:11 GMT - 5 we are having problems with ACH-PSE and PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ABANDONED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 11, 11:18 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 7, 04:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Hours Expected behaviour: degradation of service.
Sincerely, PayU customer service.
Oct 23, 17:56 GMT-05:00